Privacy Policy – 77jj Casino

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 77jj Casino ("77jj," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the 77jj Casino website at https://77jj.club and all related services (collectively, the "Platform").

This Policy applies to all personal data processed by 77jj in connection with the Platform, regardless of the device or method used to access the service. It applies equally to registered players, prospective registrants, and casual visitors to the 77jj website.

By registering an account or continuing to use the 77jj Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read in conjunction with our Terms & Conditions.

2. Data Controller Information

77jj Casino is the data controller responsible for the personal data processed through the Platform. For all data privacy matters, enquiries, and the exercise of data subject rights, players may contact us through:

• Email: [email protected]
• Live Chat: available 24/7 via the 77jj Platform

We have designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and all related issuances of the National Privacy Commission (NPC).

3. Personal Data We Collect

3.1 Registration and Account Data

• Full legal name as it appears on a government-issued Philippine ID;
• Date of birth (used to verify the 21+ age requirement);
• Registered Philippine mobile number;
• Email address;
• Username and encrypted password;
• Residential address (collected during KYC verification).

3.2 Identity Verification (KYC) Data

• Scanned or photographed copies of government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's licence, UMID, SSS ID);
• Selfie or live photo for biometric identity matching where required;
• Proof of payment method ownership (e.g., screenshot of GCash or bank account linked to your name).

3.3 Financial and Transaction Data

• Deposit and withdrawal amounts, dates, and payment method details (e.g., GCash mobile number, BPI/BDO account ending digits);
• Account balance history;
• Bonus credit and wagering history.

3.4 Gaming Activity Data

• Game sessions played, bet amounts, win/loss records;
• Game type preferences (slots, live casino, sports, sabong, crash, bingo);
• Login timestamps, session durations, and device type used.

3.5 Technical and Usage Data

• IP address and approximate geographic location;
• Browser type and version, operating system;
• Referring URL and pages visited on the 77jj Platform;
• Cookie identifiers and session tokens.

3.6 Communications Data

• Records of communications with 77jj customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

4. How We Collect Your Data

77jj collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or interact with any feature of the Platform that requires you to provide information;
• Automatically — through cookies, web beacons, and similar technologies when you browse the 77jj website, as described in Section 8;
• From third parties — from identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), and fraud detection partners where necessary to fulfil our regulatory obligations.

5. Legal Basis for Processing

77jj processes your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012:

• Contract performance — processing necessary to operate your 77jj account, process transactions, and deliver the services you have requested;
• Legal obligation — processing required to comply with PAGCOR licensing requirements, anti-money laundering (AMLA) obligations, and National Privacy Commission regulations;
• Legitimate interests — processing necessary for fraud prevention, platform security, and the responsible gaming monitoring obligations of 77jj Casino;
• Consent — processing for marketing communications, where you have provided explicit opt-in consent, and which you may withdraw at any time.

6. How We Use Your Personal Data

77jj uses your personal data for the following purposes:

• To create, maintain, and operate your 77jj Casino account;
• To process deposits and withdrawals via GCash, PayMaya, and Philippine banks;
• To verify your identity and age (21+) in compliance with PAGCOR licensing conditions;
• To comply with anti-money laundering (AMLA) reporting obligations;
• To detect, investigate, and prevent fraudulent activity, cheating, and platform abuse;
• To enforce our Terms & Conditions and respond to disputes;
• To provide 24/7 customer support including live chat assistance;
• To deliver bonuses, promotions, and loyalty programme benefits you are entitled to;
• To monitor gaming patterns for responsible gaming purposes and intervene where problem gambling indicators are identified;
• To improve the Platform through analytics and usage data;
• To send you transactional notifications (deposit confirmations, withdrawal updates, security alerts) — these are non-optional as they relate to your account;
• To send you marketing communications about 77jj promotions, where you have given explicit consent.

7. Disclosure of Personal Data

77jj does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary:

• Payment processors — GCash/Maya, BPI, BDO, Metrobank, and UnionBank, for the processing of deposits and withdrawals;
• Identity verification providers — third-party KYC service providers engaged to assist with document and age verification;
• Game providers — licensed third-party game studios (e.g., Pragmatic Play, PG Soft, Jili) who may receive session data necessary to operate their games on the Platform;
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies when required by law or court order;
• IT and security service providers — cloud infrastructure, cybersecurity, and fraud detection partners engaged under data processing agreements that bind them to confidentiality and security obligations equivalent to those in this Policy.

All third-party recipients of your data are required to process it only for the purposes for which it was shared and in accordance with applicable Philippine data privacy law.

8. Cookies and Tracking Technologies

77jj Casino uses cookies and similar tracking technologies on the Platform for the following purposes:

• Strictly necessary cookies — required for the Platform to function, including session authentication tokens and security cookies. These cannot be disabled without impacting your ability to use 77jj;
• Functional cookies — remember your preferences such as game lobby layout, language settings, and remembered login status;
• Analytics cookies — used internally to understand how players navigate the Platform, which game categories are most popular, and where usability improvements can be made. Analytics data is aggregated and does not identify you individually;
• Security cookies — used for device recognition, bot detection, and fraud prevention.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 77jj account.

9. Data Security

77jj Casino implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 77jj servers;
• Encrypted storage of passwords using industry-standard hashing algorithms;
• OTP-based two-factor authentication for logins from unrecognised devices;
• Session auto-timeout after periods of inactivity;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of the Platform infrastructure.

In the event of a personal data breach that poses a real risk of serious harm to data subjects, 77jj will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will communicate the breach to affected players without undue delay.

10. Data Retention

77jj retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law, including:

• Financial and transaction records — retained for a minimum of five (5) years as required by AMLA regulations;
• KYC and identity verification records — retained for five (5) years from the date of account closure or last transaction;
• Gaming activity logs — retained for three (3) years from the date of each session;
• Support communications — retained for two (2) years from the date of the last communication.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

11. Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by 77jj Casino:

To exercise any of these rights, contact 77jj Casino support via live chat or email at [email protected]. We will respond to all valid requests within thirty (30) calendar days.

12. Children's Privacy

The 77jj Platform is strictly for persons aged 21 years and above. 77jj does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, void any balance, and delete the personal data collected. If you believe a person under 21 has registered at 77jj, please contact our support team immediately.

13. Cross-Border Data Transfers

Where personal data is transferred to third-party service providers located outside the Philippines (for example, cloud infrastructure or game studio partners), 77jj ensures that such transfers are carried out in accordance with the requirements of the Philippine Data Privacy Act, including by entering into data processing agreements that impose obligations on recipients equivalent to those applicable under Philippine law. 77jj will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

14. Changes to This Privacy Policy

77jj Casino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or applicable law. When material changes are made, we will notify registered players by email to their registered address and/or by displaying a prominent notice on the Platform. The "Last Updated" date at the top of this document will be revised accordingly. Your continued use of 77jj following notification of any change constitutes your acceptance of the revised Policy.

15. Contact and Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 77jj Casino, please contact us through:

• Email: [email protected]
• Live Chat: 24/7 on the 77jj Platform
• FAQ: 77jj FAQ Page

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.